Susan Webster, Executive Director

Sue joined our team at Northwest CT Public Safety Communication Center, in April 2006, as our Executive Director. Sue has an extensive background in Emergency Medical Services. As the EMS Operations Manager for American Medical Response, she managed an operation of 30 Advanced Life Support ambulances and two Paramedic Intercept vehicles within the Waterbury and Northeast CT Divisions.

Prior to her role as the EMS Operations Manager for AMR, Sue worked as the Quality Improvement Coordinator, EMS Communications Supervisor, EMS Operations Supervisor, field Paramedic and as a Telecommunicator, all with AMR, since 1987. From 1990 to 1992, Sue worked as a Paramedic and Shift Supervisor for New Britain EMS.

Sue received her Paramedic Certification from Mattatuck Community College, Waterbury, in 1990, and has held Instructor Certifications in CPR, ACLS, PALS, NAEMT—PHTLS, and in Emergency Vehicle Operations. She is currently certified in System Status Management, as a State of CT Telecommunicator, and as an NAEMD—Emergency Medical Dispatcher. Her many memberships included Ambulance and Communications Oversight Committees for various towns and territories. Sue volunteers at St. Vincent DePaul Homeless Shelter in Bristol and the Bristol Association for Retarded Citizens, as a Citizen Advocate.

Sue enjoys cooking and is an avid Boston Red Sox fan! Go Sox! She has been married for 18 years to her husband, Tim, a Connecticut State Trooper, whom she met in high school. They reside in Bristol with their son, Taylor, age 15, and their two Wheaton Terriers.